Privacy Policy for Rice Content Marketing and Design

Updated: November 10, 2022

Diana Donaldson, DBA Rice Content Marketing and Design (“us”, “we”, or “our”) owns and independently operates ricecmd.com (the “Service”). This document informs you of our policies for the collection, use, and disclosure of Personal Information when you use the Service. 

Our Service provides a collection of free and paid resources that require basic “Personally Identifiable” information for fulfillment.

Information We Process

Paid Services: When you purchase products from the Service we collect the following “Personally Identifiable” information: customer name, email, billing address, and payment information. Billing information will be deleted after 6 months of purchase. Contact name and email are retained in a secure client relationship management system for 1.5 years from the last point of sale, free service download, or email open date. 

Free Resources: Personally identifiable information: Full Name and Email Address is retained and deleted after 1.5 years from the fulfillment date of the last resource.

Request Consultation Button: Information collected: Name and Email Address which are emailed directly to diana@ricecmd.com. You will receive an exploratory email to determine if you would like to schedule a call. If a call is appropriate, a phone number will be requested. Following the consultation, if no direct services are deemed necessary, your name, email, and phone number will not be saved. 

General Website Use: We regularly review non-identifiable (cannot be traced to a specific user) data from the Service to understand areas of our website that work or need improvement. We follow instructions provided by our provider to prevent PII from being gathered. Data we monitor includes approximated geographic location, page view patterns, and where links are being clicked. Another term for this data type is “Log Data” which is connected to a user’s IP Address. This data is reported to us through Cookies and UTM codes for on-click events. Thank you to all who accept our terms so that we can help you better. 

Service Providers

We employ third-party service providers for operational and eCommerce systems. This includes an industry-standard CRM. 

Your Rights and Do Not Track Information:  

Paid, Free, or General Use: To remove your data earlier than the stated duration, please email diana@ricecmd.com; your information will be deleted within 24 hours from receipt of the request. 

Delete tracking: To delete cookies from your browser and set permissions, go to your browser Settings and toggle to “Privacy and Security.” Each browser may be different. While we are unable to delete data from previous sessions, 

Email Lists: On all subscribed email lists you are on,  any emails you receive are equipped with a visible Unsubscribe button.

Who Processes Your Information

Diana Donaldson, DBA Rice Content Marketing and Design, independently manages data received and is responsible for furnishing all email correspondence. Subscriptions offered are detailed in this document. The Service does not currently have any subscriptions offered. We will never sell or share information.

We Protect Information Collected

GDPR Compliance: the Service saves the following personally identifiable information name, email, and/or phone for adequate, relevant, and limited to what is necessary for the purpose (‘data minimization’). This document outlines how Ricecmd.com manages data we collect including personally identifiable information. You may submit questions and concerns to: diana@ricecmd.com

Security

We employ 2-Step Authorization on our platforms at any time possible. The payment gateway we selected was chosen for its high-grade security protocols and protections. While we wish we could, ricecmd.com cannot guarantee with 100% certainty any digital experience over the Internet and continue to keep systems updated.

External Links

We love to support other business owners and great companies we think will improve the lives of our users in some way. If you come across an external link within our content please keep in mind that this Privacy Policy only protects you while on ricecmd.com. We have no control over and assume no responsibility for the content, policies, or practices of any third-party sites or services. We are committed to not purposely sending you to an insecure website.

Children’s Privacy

Our Service serves adults and does not directly address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and know that your child has provided us with Personal Information, please contact us and we will assure this data is deleted immediately upon receiving notice. If we discover that a child under 18 has provided us with Personal Information, we will delete such information immediately.

We Uphold our Duty to Abide by the Legal System  

Personal Information will be disclosed where required by law or subpoena.

Document Changes 

Our Privacy Policy is updated to respond to new internet security protocols. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions please email at diana@ricecmd.com. We are located in Palm Coast, Florida.

 

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